County Durham’s Seaham Hall is celebrating another top accolade after receiving a Michelin Key in recognition of its outstanding hospitality and commitment to exceptional guest experiences.
The five-star hotel has been presented with the hotel equivalent of the Michelin Star, which celebrates hotels which demonstrate excellence across design, service, character, value and sense of place.
Awarded after rigorous, anonymous inspections, the Key recognises hotels which deliver an exceptional overall stay and showcase distinctive character, high-quality service and a strong connection to their surroundings.
Seaham Hall, which this year celebrates its 25th anniversary, is the only hotel in County Durham to be awarded with the prestigious award and is now one of two Michelin Key hotels in the North East region.
The accolade is the latest in a string of decorations received by the hotel. It was recently recognised in the prestigious La Liste, claiming the top spot in the region and placed number 51 in the UK.
The hotel has also recently been shortlisted in the AA Spa and Hospitality Awards for its commitment to delivering exceptional wellness experiences, outstanding facilities and exemplary service.
The hotel holds a reputation as one of the North East’s leading coastal hotels, spa and wellness destinations and has undertaken a number of significant refurbishments over the past year in its commitment to offering exceptional guest experiences.
In April, Seaham Hall re-opened its Zen Garden within its world-renowned Serenity Spa, following a £1million investment.
It has also recently launched its Japanese-inspired spa restaurant, Geko, and Harvey’s Bar, a modern speakeasy inspired by the hotel’s history.
“Receiving a Michelin Key is a fantastic achievement for our entire team at Seaham Hall and something we are incredibly proud of,” said Ross Grieve, Managing Director at Seaham Hall.
“To be recognised among just two hotels in the North East is a real honour and reflects the care and attention that goes into every aspect of the guest experience, from our outstanding levels of hospitality to our approach to food and our connection to the region.
“It is incredible to see that commitment recognised by the Michelin Guide, and we look forward to continuing to build on this achievement.”
